Effective 06 October 2026
1. Who we are
This Privacy Policy explains how Green Ecomes Solutions Pvt. Ltd. (“ECOMES”, “we”, “us” or “our”) handles personal information collected through ecomes.in and related website enquiry channels.
contact@ecomes.in
2. Information we collect
We may collect information that you choose to provide, including your name, company, work email address, telephone number, service interest and project brief. We may also receive limited technical information necessary to operate and secure the website, such as request timestamps, browser/network metadata processed by our hosting and security providers, and the page from which an enquiry was submitted.
Our website does not intentionally request sensitive personal information through its general enquiry forms. Please avoid sending confidential project material or sensitive personal data unless a secure exchange method has been agreed with ECOMES.
3. How we use information
We use personal information to respond to enquiries, prepare proposals, arrange meetings, provide requested information, manage prospective and existing client relationships, protect the website and our systems, comply with legal obligations, and improve our services and communications.
Where required by applicable law, we rely on consent, steps requested before entering into a contract, performance of a contract, compliance with law, or our legitimate business interests, as appropriate.
4. Enquiry form delivery
Website enquiry submissions are transmitted securely to ECOMES and delivered to contact@ecomes.in. The form is designed to send the information you submit; it is not intended to publish that information on the website.
5. Sharing and service providers
We do not sell personal information. We may share information with trusted service providers that support website hosting, cybersecurity, email, productivity, analytics where enabled, professional advice, and business operations. We may also disclose information where required by law, regulation, court order, or to protect legal rights and security.
Our service providers may process information in countries other than your own. Where applicable, ECOMES uses appropriate contractual, technical or legal safeguards for international transfers.
6. Cookies and similar technologies
The website may use strictly necessary technologies required for security, network delivery and functionality. At the date of this policy, the website is not designed to use advertising cookies. If analytics or other non-essential tracking technologies are introduced, ECOMES will update its notices and consent mechanisms where required by applicable law.
7. Retention and security
We retain enquiry and business correspondence only for as long as reasonably necessary for the purposes described above, including relationship management, contractual, accounting, dispute-resolution and legal requirements. We apply reasonable administrative, technical and organisational safeguards, but no Internet transmission or information system can be guaranteed to be completely secure.
8. Your rights
Depending on the law that applies to you, you may have rights to request access, correction, deletion, restriction, portability, withdrawal of consent, objection to certain processing, or grievance redressal. To exercise a privacy right, email contact@ecomes.in. We may need to verify your identity before completing a request.
9. Children
The corporate website is intended for business and professional audiences and is not directed to children. We do not knowingly solicit personal information from children through the general enquiry form.
10. Updates and contact
We may update this Privacy Policy to reflect changes in our website, services or legal requirements. The effective date shown above indicates the latest published version.
Privacy questions may be sent to contact@ecomes.in.